Emergency Dispatch Certificate

CIP 430103 (EMRD)

In an emergency, the first people to answer a 911 call for help are Emergency Dispatchers. Seconds after receiving an emergency call, these well-trained, highly professional individuals react to send the appropriate type and number of emergency services units in response to calls for assistance. They also monitor the activity of emergency services personnel at the scene. Emergency Dispatchers work in a variety of settings, ranging from police and fire stations to hospitals or centralized communication centers.

Communication skills and the ability to work under pressure are important personal qualities for dispatchers. At the end of this program, students will be prepared to take the national certification test.

Students may complete this program in one semester. A majority of the coursework may be completed online. Students will spend time in the classroom practicing their skills in the state-of-the-art emergency dispatch simulation lab. For more information, please contact the Criminal Justice Department at 303.797.5980.

Admission Requirements

Admission to Arapahoe Community College
Students should have been assessed to be at college-level in English and Mathematics (see Student Resources and Services - Assessment in this Catalog)

Program Requirements

Major Courses (17 credit hours)

CRJ 110 - Intro to Criminal Justice GT: SS3 3 Credits
CRJ 125 - Policing Systems 3 Credits
CRJ 201 - Emergency Dispatching 5 Credits
CRJ 257 - Victimology 3 Credits
PSY 116 - Stress Management 3 Credits

Total: 17 credit hours

Graduation Requirements

To graduate, students must apply for graduation and complete the graduation survey (available via myACC). (form available at www.arapahoe.edu/graduation)
After applying for graduation, all correspondence to a student about the status of their program conferral will be sent to their student email address only.
As a graduate of a Career and Technical Education program you will be contacted by an ACC employee in approximately six months to verify your employment information. This information gathering is a federal requirement to ensure that ACC receives certain federal funding.
“Information regarding occupations, completion rates, placement rates, program costs and median loan debt may be found at www.arapahoe.edu/departments-and-programs/gainful-employment-disclosure-information.”