PHT 117 - Communication and Professionalism for Pharmacy Technicians

1 Credit

Provides fundamental components of theoretical and applied aspects of personal and interpersonal communication related to pharmacy practice. Theoretical aspects include such topics as communication perceptions and barriers, listening, responding, assertiveness and non-verbal communication. Applied aspects include such techniques as role-playing, group discussion and interviewing. This course also examines the methods and practice of interviewing with respect to the roles and functions of both interviewee and interviewer.

Prerequisite(s): PHT 111, PHT 112, PHT 113, PHT 115, PHT 118, and PHT 119