Feb 17, 2020  
2019-2020 Arapahoe Community College Catalog 
    
2019-2020 Arapahoe Community College Catalog

MAR 160 - Customer Service


3 Credits

Enables students to learn the relationship of self to customers, problem solve and understand the importance of communicating with customers. Specific emphasis is given to managing customer expectations by building customer rapport and creating positive outcomes.